Privacy Policy
Effective Date: September 16, 2026
This privacy policy describes how Ravine-falcon collects, uses, and protects personal information provided through our website ravine-falcon.com.
Information We Collect
We collect information that you provide directly to us when you:
- Submit booking requests through our online forms
- Contact us via email
- Subscribe to communications or updates
- Interact with our website
The types of personal information we may collect include:
- Name and contact information (email address)
- Booking preferences and service selections
- Any additional information you choose to provide in messages or forms
How We Use Your Information
We use the information we collect to:
- Process and respond to booking requests
- Communicate with you about services, availability, and scheduling
- Provide customer support and respond to inquiries
- Improve our services and website functionality
- Send relevant information about routes, seasonal updates, or changes to our offerings (only if you have opted in)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our rights and safety
- With your explicit consent for specific purposes
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us at [email protected].
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking information is typically retained for operational and legal compliance purposes.
Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Ravine-falcon
427 Lakeview Trail
Banff, Alberta T1L 2K8
Canada
Email: [email protected]